No you don't. Yes we do. No you don't. Yes we do.


EP. 8 | FEATURES FLAG

Sybill doesn't have MCP connectors (spoiler: they do)

No you don't.
Yes we do.
No you don't.
Yes we do.
​
This is not the conversation Collin Mayjack had when one of his customers almost churned.
​
But it might've been less absurd than the one they did have.
​
Because this customer almost left because they needed a provider with MCP connectors. And Sybill has MCP connectors.
​
Collin's got some bold ideas on how to stop this from happening again:

Ideas from this episode you don't want to miss:

(05:32) How the "trendier" MCP influenced this feature launch

​
(08:12) The 20 vs. 500 query data that uncovered Sybill's new power segment

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(14:36) The 3 ways Collin is wringing this asset for all it's worth

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(19:45) How six months of weekly use-case emails pulled older customers out of their old perception (and the three numbers that prove it)

​
(26:42) What a cockroach "documentary" gets right about value props in funny content

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Churn Flags | Nikki * Elbaz

Sporadic observations. Misc. build-in-public experiences. Weekly podcast breakdowns turning 3-star reviews into growth experiments.

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